Introduction
Catalyst Collective Consulting LLC respects your privacy and is committed to protecting the personal information you share with us when visiting our website, contacting our business, or using our services.
Section 1: Information We Collect
We may collect information customers voluntarily provide when contacting us, including names, email addresses, phone numbers, business information, and details about service inquiries.
We may also collect technical information related to website usage, such as browser information, device information, and website interaction data when applicable.
Section 2: How We Use Information
We use information to respond to customer inquiries, schedule consultations, provide requested services, communicate about appointments, deliver project updates, provide customer support, and maintain business operations.
Section 3: Information Sharing
We do not sell personal information.
We may use trusted technology and service providers to support website functionality, business communications, and customer service, subject to appropriate privacy and security protections.
Section 4: SMS Messaging Privacy
Customers who expressly opt in to receive text messages from Catalyst Collective Consulting LLC may receive informational messages related to service inquiries, consultation scheduling, appointment confirmations, reminders, requested quote follow ups, project updates, and customer support.
Customers who separately opt in to marketing communications may also receive promotional offers, new service announcements, special promotions, and other marketing messages from Catalyst Collective Consulting LLC.
Message frequency varies. Message and data rates may apply.
Customers may withdraw SMS consent at any time by replying STOP to opt out of text messages, or reply HELP for assistance.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt in data and consent will not be shared with any third parties, except service providers necessary to deliver the messaging service.
Section 5: Data Security
We use reasonable administrative and technical measures to protect information against unauthorized access, misuse, or disclosure. No internet based system can guarantee absolute security.
Section 6: Data Retention
We retain personal information only as reasonably necessary for business operations, customer service, legal obligations, and other legitimate purposes.
Section 7: Customer Privacy Requests
Customers may contact us to ask questions about their personal information or request updates or deletion where applicable.
Section 8: Third Party Services
Our website and communications may rely on third party service providers. Their services may be subject to additional privacy practices.
Section 9: Policy Updates
We may update this Privacy Policy periodically. Updates will be reflected by revising the effective date on this page.
Section 10: Contact Information
Please review our Terms and Conditions for additional details regarding website usage and customer service policies.